freshness
Refund Policy
Cancellation Policy
Payment Policy
Privacy Policy
FRESHNESS
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To maintain the quality and freshness of our cookies during transit, each cookie is individually packaged and heat sealed.
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For optimal enjoyment, we recommend consuming the cookies within 5 days of arrival.
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If you need to store them longer, freeze the cookies upon arrival to preserve their freshness for up to 12 weeks (3 months).
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When ready to enjoy frozen cookies, allow them to thaw at room temperature for 1-2 hours and reheat. Detailed reheating instructions are available on our homepage.
ORDERS
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Due to the perishable nature of our products, we do not accept returns or exchanges.
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If there’s an issue with your order, please email us at likklebliss@gmail.com within 24 hours of receiving it. Include a photo and a description of the concern, and we will work with you to resolve it.
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Claims submitted after the 24-hour window or without the required documentation will not be eligible for a refund or reshipment.
CANCELLATIONS AND MODIFICATIONS
Orders may not be cancelled within 24 hours of the delivery date. For order cancellation or modification requests, please contact
likklebliss@gmail.com immediately. Some requests may not be possible due to the order processing schedule.
PAYMENTS
Payment must be made before your order is considered complete.
Your order will not be processed until payment is received in full. If you have any questions or need assistance with payment, please contact us at likklebliss@gmail.com.
Thank you for your understanding and cooperation.
Privacy Policy
Effective Date: January 1, 2024
At Likkle Bliss Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
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Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
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Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
How We Use Your Information
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To Process Orders: We use your personal information to fulfill your orders, process payments, and deliver products to you.
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To Communicate: We may use your contact information to send order confirmations, shipping updates, and responses to your inquiries.
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To Improve Our Services: Usage data helps us understand how our website is used, enabling us to enhance user experience and improve our products and services.
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Marketing: With your consent, we may send you promotional emails about new products, special offers, and events.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party companies that assist us in operating our website, processing payments, and delivering orders. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request correction of any inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to certain exceptions.
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Withdraw Consent: Withdraw your consent to receive marketing communications at any time.
To exercise these rights, please contact us at likklebliss@gmail.com.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: likklebliss@gmail.com
By placing an order with Likkle Bliss, you confirm that you have read, understood, and agreed to these terms and conditions. Likkle Bliss reserves the right to update or modify these terms at any time without prior notice.
Thank you for choosing Likkle Bliss to satisfy your sweet cravings. We can’t wait to delight you with our treats!